Conductiv Messaging - for Suppliers Follow
Conductiv® has the capability to have all communication about sourcing events take place on the Conductiv Platform, utilizing the Messaging tab. To use Conductiv Messaging, navigate to Events in the Negotiate module of the Platform.
Access the Messaging Feature
- Select the card for the RFx event.
- Once your event card opens, click on the Messaging tab. (Note: The Messaging tab will only be available after you have accepted the Bidder Agreement for the sourcing event.)
Send a New Message
To send a new Message, select the + New Message button in the upper left corner of the Messaging tab area. A new message field will open with a Subject field and a message box.
- Provide a subject for the message.
- Compose the body of the message in the box below. Formatting options like bullets, bold, and italics are available.
- Once you have completed your message, press Send to transmit it to the buyer. Or press Cancel to cancel your message and close without sending.
Read Messages
- All message threads for previously sent and received messages for this RFx will be listed on the bottom of the Messages tab. Messages that have not been read will be marked NEW.
- To read any messages or responses you have received, click the message topic. This will open the message thread.
- You will be able to review the full message thread, as well as see whether the customer has read the messages.
QUICK TIP: You can also search all messages for key words or phrases by utilizing the Search Messages feature in the upper right.
Reply to Messages
- To reply to a message, select the topic and then click the Follow Up / Reply button. This will open a new message box where you can respond to this thread.
- Once you have composed your response, press the Send button to transmit your response to the buyer.
- To close a message thread, click X Close. This will return you to the Topics list.